NetSquared enables social benefit organizations to leverage the tools of the social web.

social change

SocialTxt

Social Actions Widget #5

Project URL: 
http://www.widgetbox.com/widget/social-actions
Short Project Overview: 

Social Actions Widget #5 displays social actions RSS feed.

Detailed Project Overview: 

This project is meant to make social actions easily added to any blog or website. It's a widget that displays social actions RSS feed in a 170x400px sized rectangle made using http://www.widgetbox.com/, its color scheme and dimensions can be easily customized, and it can be added to a variety of publishing applications and social networking sites.

What else have you done in this area?: 

This is my second widget. (making widgets using widgetbox doesn't really require much prior experience)

Is there a video that helps describe your Project? If so, enter the embed code here: 
Project RSS Feed: 
N/A
Additional Project RSS Feed: 
http://search.socialactions.com/
Organization supporting your Project, if any: 
memeBee
Supporting Organization URL: 
http://memebee.com
City: 
Vancouver
State/Region: 
British Columbia
Country: 
Canada
Does your Project have financial support?: 
No
Is the impact area of your Project global?: 
Yes
Type of expertise needed: 
Other
Description: 

Implementation of this project requires basic understanding of HTML and Internet publishing.

SocialTxt

Project URL: 
http://praekeltfoundation.org/products-and-services/socialtxt
Short Project Overview: 

SocialTxt is a messaging tool that uses the 120 "unused" characters on a 'please call me' (PCM) message to deliver social calls to action. It encourages individuals to access information that will allow them to make informed decisions about their health and other social services.

Detailed Project Overview: 

What is SocialTxt?

The SocialTxt messaging platform uses the 120 "unused" characters of a 'please call me' (PCM) message to deliver a social call to action. Messages include a variety of user responses including directive to call the Helpline, SMS the Helpline, receive the location of the nearest VCT center, take a quiz or poll, or click onto a WAP (mobile internet) portal to learn more.

SocialTxt encourages individuals to access information that will allow them to make informed decisions about their health (and potentially, financial, economic and social security). This tool can be used by non-profit and for-profit partners to create and deliver effective messaging to enhance access to information and services for typically underserved populations.

How does it work?

SocialTxt uses PCM space as an interactive SMS billboard. In partnership with leading network provider MTN, SocialTxt currently leverages approximately 1 million HIV-AIDS-messages each day (from 1 Oct 2008 to 29 Sept 2009) to link South Africans to the National AIDS Helpline. The SocialTxt messages include a variety of user responses including directive to call the Helpline, SMS the Helpline, receive the location of the nearest VCT center, take a quiz or poll, or click onto a WAP (mobile internet) portal to learn more.

Results

SocialTxt has demonstrated that the PCM platform drives behavior change. In August 2007, SocialTxt increased call volumes to the National AIDS Helpline by over 200% (>1500 additional calls per day). In a follow up study two weeks later, one call centre indicated that 41% of its users had accessed HIV services following a SocialTxt campaign. Our current work with MTN, is demonstrating even greater returns.

What else have you done in this area?: 

Praekelt Foundation has also developed another mobile messaging tool, called TxtAlert.

TxtAlert is an adherence messaging system.  It is an open source mobile technology tool that supports both ART patients and - service providers, to improve adherence to ARV-medication.

•    It support patients through SMS alerts about their future clinic appointments and offers a free mechanism (called “Please-Call-Me”) that allows patients to reschedule appointments,
•    It supports service providers through a tracking mechanism that allows them to track when patients have attended and missed appointments or medication pick-up, in an attempt to reduce “lost to follow up”.

What challenge is TxtAlert trying to address?

Between 10-30% of ART patients in South Africa are “lost to follow up” each year.  The product’s hypothesis is that patients, who do not receive regular check-ups and medication, are more likely to a) deviate from treatment programmes, and b) develop drug-resistant strains of the HI-Virus. Ultimately, TxtAlert aims to prove that increasing patient-provider communication and contact will improve treatment adherence over time.

How does it work?

Patients opt-in, allowing for the delivery of messages to remind them of future appointments.  Patients also receive follow-up messages to reschedule if an appointment is being missed.  Meanwhile, clinic staff members are able to monitor trends in attendance through a user-friendly web-based interface. 

Is there a video that helps describe your Project? If so, enter the embed code here: 
Organization supporting your Project, if any: 
National Aids Helpline
Supporting Organization URL: 
http://lifeline.org.za
City: 
Johannesburg
State/Region: 
National
Country: 
South Africa
Does your Project have financial support?: 
Yes
Is the impact area of your Project global?: 
No
If no, what country(s) does it impact?: 
South Africa
Type of expertise needed: 
Marketing/Media Expertise
Description: 

The key to SocialTxt’s success is partnership with NGO’s and organizations across the continent to develop and delivery critical health and social service information.  Marketing and Media expertise is therefore needed to make NGOs aware of SocialTxt' potential and its applicability in non-healthcare settings (seeing that its efficacy in the health sector has already been proved)- i.e. to drive social change in the education, agriculture, governance, and other social initiatives.

Sustainability (financial) Model: 

SocialTxt is an open-source tool that is freely available for NGOs to use.  It is self-sustainable because it does not require huge maintenance costs.  It can be adapted to suit unique partner needs and the only real cost of using SocialTxt is messaging.  Depending on the size of the audience and the nature of audience reaction / interaction required, SocialTxt might also require operational costs for running call centres.  SocialTxt is a messaging and information dissemination tool - once that is done, other partners and service providers needs to come on board to fulfill the need which this access to information has created. 

Identified Obstacles: 

The success of SocialTxt depends on 3 critical components, namely:

 

  1. Strong partners that can develop appropriate messages for the local context
  2. Capacity of local call centres – their ability to manage large volumes of calls. This constraint also offers a unique opportunity for creating employment by running a call centre administered by HIV positive people who can provide counseling and support based on first hand understanding of the challenges of living with HIV.
  3. Financial capacity to secure messaging space on ‘please call me’ messages

 

Project Milestones: 

SocialTxt has been piloted successfully in various campaigns in South Africa during the course of 2007.  In 2008, SocialTxt has been the major messaging component of a massive HIV/AIDS campaign called "Project Masiluleke".  Project Masiluleke has 4 stages, and in stage 1, SocialTxt has exclusively been used to disseminate HIV/AIDS-messages and link South Africans with the National AIDS Call Helpline.  In a 9-week pilot of stage 1 of Project Masiluleke, over 50 Million "Please Call Me" messages have been sent - curtosy of leading network provider, MTN - and over 240 000 calls have been generated to the National Aids Helpline:  linking 240 000 South Africans to HIV counseling, testing and - support services. 

EPIC CHANGE: Story-Powered Activism

Project URL: 
http://www.epicchange.org
What will change in the world because this Project happens?: 

This mashup will create a storybank (i.e., database) of images & videos from various non-profits & charitable organizations that consumers/activists can personalize as eCards & eGifts and send to friends via email and social networking sites for $1 each. Here’s why this story-based tool will make an important difference in raising funds and generating awareness for many important causes:

  • Stories Matter. According to recent research by Wharton professor Deborah Small, stories are far better than statistics at generating an emotional response that inspires giving.
  • Pictures = 1,000 Words. “Fund-raising appeals do best when they are crafted around a single gripping image." (The Chronicle of Philanthropy, 7/17/07)

What else have you done in this Cause Area?: 

Epic Change founders Stacey Monk and Sanjay Patel have over 15 years combined experience using creative media to inspire transformation in corporate and public sector organizations. Building on their change management & IT consulting experience they launched Epic Change, after a recent volunteer trip to Tanzania. In only 6 months since they received their 501(c)3 status, Epic Change has:

  • raised nearly $40K from 350+ donors;
  • provided $35K in loans to a primary school partner in Tanzania who used the funds to open 4 new classrooms in less than 100 days;
  • initiated development of products based on the stories, photos and artwork of the school’s students, including postcards, greeting cards & t-shirts; and
  • Received a $1000 grant from the Case Foundation for ranking in the top 5% of nearly 500 participating US-based nonprofits in America’s Giving Challenge.
Is there a video that helps describe your Project? If so, enter the embed code here: 
Project RSS Feed: 
http://feeds.feedburner.com/EpicChange
Organization Supporting your project, if any: 
Epic Change
Supporting Organization URL: 
http://www.epicchange.org
Does your Project have financial support?: 
No
What kind of help or resources do you need to turn your project idea into a completed mashup?: 
  • Project Manager
  • Graphics & User Interface Designers
  • Programmers & Engineers
  • Business Analysts
  • Hardware
List URLs that link to, or describe, your mashup data sources: 
  • YouTube for cause-related videos that may be customized as eCards & eGifts.
  • Flickr for cause-related photos that may be customized as eCards & eGifts.
Additional Project Idea Representative: 
Sanjay Patel
Additional Project Idea Representative NetSquared Member Name: 
sanjspatel

A Mashup of 29+ Social Action Platforms -- Social Actions

Project URL: 
http://mashup.socialactions.com
What will change in the world because this Project happens?: 

Social Actions aggregates peer-to-peer social change campaigns so that individuals, organizations, and 3rd-party developers can find, support and mashup grassroots solutions to local and global problems.

View the widget we are using to promote the mashup proposal.

Test drive the current version of the Social Actions mashup

Social Actions brings together active campaigns from 29+ platforms into a single open API and search interface. The aggregator uses mark-up in the feeds to identify semantic data relating to the location, subject, time-frame, and goal of each campaign.

This innovation permits prospective donors, individuals and web apps to run queries on and map visually the dataset as a whole. We see a huge potential in the 29+ platforms to promote peer-to-peer social change. We’re pursuing this work to amplify their impact and to bring about a world in which everyone is a changemaker.

Here's a screen shot of the front end:

Social action platforms that are currently contributing content include: BringLight, Care2, Change.org, ChangingthePresent, DemocracyInAction, DonorsChoose, Firstgiving, Fundable, GiveMeaning, GlobalGiving, Helpalot, Kiva, MicroGiving, PincGiving, PledgeBank, Razoo, SixDegrees, ThePoint, and ZaZengo.

What information will people interact with to make this change?: 

See our response above for a description of the information users will interact with.

Related to the DonateNow Mashup Challenge

Goal: Enhance the donor experience using NetworkforGood's open API.

Uniqueness & Creativity - By June 30, we will embed in the search results page of Social Actions an expandable donation form for each person-to-person fundraising campaign that originates from Change.org, SixDegrees, or any platform that uses NetworkforGood as a payment processesor.

Utility - The Social Actions / NetworkforGood integration will allow prospective donors to quickly mark a range of person-to-person campaigns they want to support. As more platforms make use of NetworkforGood's open API, our search interface will showcase the full range of how individuals are using NFG to raise money on behalf of organizations.

User Experience - Embedding the 'donate now' feature into the search results of Social Actions will permit prospective donors to participate in multiple campaigns across several platforms. For example, a user could donate to the top three campaigns on a given 'keyword' without leaving the search results page of Social Actions. These campaigns could originate from three different platforms.

Execution - Please test drive the current version of our mashup. The 'donate now' feature has not yet been implemented.

What else have you done in this Cause Area?: 

I am the founder of Social Actions and the author of a blog called About Micro-Philanthropy.

Social Actions helps individuals and organizations use social media to plan, implement, and support peer-to-peer social change campaigns so that grassroots solutions to local and global problems can flourish.

About Micro-Philanthropy covers the peer-to-peer social change movement. The blog features the individuals, organizations, and thought-leaders that are using social media to increase small-scale giving and create social change.

I have presented webinars for NTEN on the subject of person-to-person fundraising and micro-philanthropy. I have also written and published articles on Personal Democracy Forum, TechSoup, and NTEN about launching peer-to-peer social change campaigns and selecting the right combination of technology platforms.

The underlying assumption of my work is that peer-to-peer citizen initiatives are the best incubator for broad social change.

Is there a video that helps describe your Project? If so, enter the embed code here: 
Project RSS Feed: 
http://www.netsquared.org/blog/peterdeitz/feed
Organization Supporting your project, if any: 
Social Actions
Supporting Organization URL: 
http://www.socialactions.com
Does your Project have financial support?: 
No
What kind of help or resources do you need to turn your project idea into a completed mashup?: 

The Social Actions mashup needs data integration experts and Flash developers.

When the mashup team has developed an open standard for indexing peer-to-peer social change campaigns, I will present this information to the staff and founders of social action platforms.

Enthusiastic platforms will implement the standard and present the mashup team with a feed of the latest campaigns on their platforms. At that point, the Flash developers will develop examples of how this data can be mapped visually.

I can envision more than a few Flash productions. Here are two ideas:

  • A world map where the latest campaigns in different cities light up as they are created or updated;
  • A search engine where the campaigns appear in the center of the screen based on a keyword search and link by a single line to related campaigns.

If you can visualize additional mashups of this content, please post your idea in the comments section.

List URLs that link to, or describe, your mashup data sources: 
Project Engineer: 
Cameron Booth
Project Engineer NetSquared Member Name: 
cdb

Sponsors

  • Microsoft
  • Yahoo
  • Business Objects
  • Raincity Studios
  • Mozilla Foundation
  • Ready Talk
  • .
  • Adobe
  • Linden Lab
  • Network For Good
  • Wild Apricot
  • Stanford Social Innovation Review
  • L'Atelier North America
  • The Panelist
  • Good
  • Fora.tv
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