I've been madly immersed in a project called dotOrganize -- a collaborative effort to get better tech/organizing tools and strategies into the hands of grassroots organizers, so they have the support needed to organize on- and offline. 

The first and MOST IMPORTANT phase of this project has been working with a group of 20 organizers to really understand their needs (our Requirements Working Group).  What’s clear from our initial research is that 90% of the people we're talking to are struggling.  They flat out don't have the tools and resources to support their work, and our goal is to change this.