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My Project Sprint is, "Feel the Fear and Blog It Anyway", What's Yours?

I was running around working during the NetSquared Conference, so I didn't have a chance to take part in many of the sessions, including the Project Sprint portion of the conference, when people self-organized into interest groups around a project.

One of the projects I would have liked to have organized would have been people who wanted to create a workshop, FAQ sheet or some kind of tool, to help nonprofits and NGOs overcome their fear of blogging.The three fears I hear the most from nonprofits that are considering blogging are:

1. Our audience will write nasty comments

2. Our staff will write nasty posts and air our dirty laundry

3. We can't afford to pay a staff member to blog.

I LOVE blogs.  That doesn't mean I think all nonprofits should have one, but I think more should have them then do, and as I wrote back in March, there are AT LEAST 10 Ways that Nonprofits Can Use Blogs.  

Back in the 80s, Susan Jeffers' wrote a book called, Feel the Fear and Do It Anyway, which outlined Five Truths about Fear. The jist of all of "The Truths" is that as long as people change and grow and do new things, they will feel fear, and that the only way to get rid of the fear of doing something, is to do it.

That's kinda how I feel about nonprofits and NGOs who are afraid to try out a blogs.  Blogs (and other social web tools) are new.  They have new rules, and in some cases, no rules at all.  The "blogosphere" is developing and changing and will be different today than it will be 6 months from now, or 2 years from now, but if your nonprofit could use a blog in one of the 10 Ways listed above, why not give it a shot?  If it tanks, just take it down.

I've been trying to deal with my own fear of driving as of late, and I got this great book called Drive Without Fear by Norman Klein.  The whole book is like a Zen koan.  He talks a lot about steering and how important it is to, "look ahead where you want to go."

"If your eyes look in the wrong place, your brain will receive the wrong message from your eyes. Consequently you could steer incorrectly or brake at the wrong time and cause an accident."

If you work for a nonprofit or NGO that is trying to making a decision about whether or not your organization should use a blog, look ahead where you want to go: will the clients you want to serve, the donors you want to cultivate, or the constituents you want to influence be reading blogs, or using other social web tools, in 6 months, 12 months or 2 years?

If you're not sure, why not ask your supporters what they think with a survey, or search online for blog reader demographics like this 2006 blogads survey of political blog readers.

I hope you'll all post your Project Sprints, and if you are interested in working with me to help nonprofits and NGOs feel the fear and blog anyway, lemme know.

 

Comments

re: fear of bloggin

"to help nonprofits and NGOs overcome their fear of blogging." I don't think it's fear that keeps nonprofits and NGOs from blogging. Rather, most who don't blog see absolutely no value in such. They barely have the resources to keep their web site up-to-date, they are struggling with the other communications activities in which they engage, they are already receiving more phone calls and emails than they can handle, and now you are asking them to "blog" -- a word most nonprofits still don't even use themselves?

Nonprofits need to see real, concrete examples of what a nonprofit-based blog looks like, particularly from organizations of a similar size to them, and serving a similar constinuency (having huge nonprofits with dozens of staff members sing the praises of blogging just isn't going to convince them). They need to see tangible, obvious and immediate benefits that this online activity generates. And once convinced it's worth pursuing, they need concrete examples of how they can engage in this activity without adding any additional staff or staff time. Otherwise, it's just another fad tech jargon word they will happily ignore.

I'm not saying blogs by nonprofits aren't worth promoting -- otherwise, I wouldn't have written my own tip sheet on the subject.

Communications Shift

That's true Jayne.  We all need reasons to change our behavior and examples can be good motivation.  Another motivating factor can be reducing the barriers to change.

E-mail is overwhelming and likely to become more so.  Some people are beginning to look at blogging and wikis as a means of cutting through the spam and the attention issue.  Marshall Kirkpatrick pointed out a tool that turns your e-mail into an RSS feed.  Many blogging tools allow authors to publish to their blogs via e-mail.  So blogging can be as easy as sending an e-mail.  I have just started using this tool.  My feed can be found at: http://www.socialmail.com/feed/bobrobboy/.

And this can be another part of an organizations communication effort.  E-mails can be archived, sort of, to a blog which would allow members, donors and the media to revisit issues and comment on them.  This give a simple e-mail "legs" as they say in the newspaper biz.  In new media jargon, that's referred to as the long tail, which Tara Hunt spoke of in her grassroots marketing session.

Britt eluded to the need to blog with purpose.  I agree.  A blog should be one small part of a communications strategy.

Regarding fear?  Britt is right.  You just have to do it.  Embrace the fray.  Yes.  People may say bad things, but if you are living your brand; i.e. doing what you say you're going to do, then you have nothing to fear.  If you're not living your brand, then readers, members and the media will find out eventually anyway.

If you're not living your brand, they'll find out anyway

 Bob,

I think you hit the nail on the head re: If you're not living your brand, they'll find out anyway.  I can understand worries about budget and staff time, but I understand fears about transparency less.  If you are helping people/a cause and spending your funding honestly, what's the worry? 

Britt Bravo
Community Builder
NetSquared • A Project of Tech Soup
www.netsquared.org
bbravo@techsoup.org
(510)757-9684
Skype:bebravo
AIM:brittbravo

Feel the Fear

Britt,

Some how I missed your call to action:

if you are interested in working with me to help nonprofits and NGOs feel the fear and blog anyway, lemme know.

"Feel the fear!?"  That is sooo good.  That's what I've been on about with embracing the fray, but you've captured the issue so much better.

In short: I'm on board.  I'm interested.  More importantly, I'm engaged.  Let's figure out what's next.

Nonprofit Blogging Affinity Group

Great!  Emily Weinberg, who runs the Nonprofit Blog Exchange, is also interested.  One of her ideas was to start a blogging affinity group on NTEN.

Shoot me an email so we can connect.

Britt Bravo
Community Builder
NetSquared • A Project of Tech Soup
www.netsquared.org
bbravo@techsoup.org
(510)757-9684
Skype:bebravo
AIM:brittbravo

Already Up

Actually, I started the group before this post was up.

Great points

Great points, Jayne!

Britt Bravo
Community Builder
NetSquared • A Project of Tech Soup
www.netsquared.org
bbravo@techsoup.org
(510)757-9684
Skype:bebravo
AIM:brittbravo

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