NetSquared enables social benefit organizations to leverage the tools of the social web.

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The first wave of the NetSquared.org makeover is now live! There's more improvements to come, but in the meantime we'd love to hear what you think.

Blogs

Net2ThinkTank: What is Needed to Facilitate More Nonprofits' Adoption of the Social Web?

This month we've launched a new initiative, Net2ThinkTank, to leverage your collective wisdom about how the social web can be used for social change by highlighting its success stories and generating solutions to challenges.

This month's question was: What is needed to facilitate more nonprofits' adoption of the social web?

Bridget Wynne and Jocelyn Harmon of the Nonprofit Technology Blog share the main obstacles they see to adoption as being time, money, skills, no clear ROI (Return on Investment) and lack of online evangelists within nonprofits.

In a comment on Bridget's post, Jason King adds that he thinks many nonprofits haven't even heard of the social web tools that exist, and if they have, they haven't thought to apply them to their work.

David Geilhufe of Social Source echoes the call for ROI documentation and says that "achievable models" are essential for adoption.

Michael Ambjorn of Tools, Thoughts and Things One Can Do with a Little Time and Hardly Any Resources writes that it is essential that "cornerstone skills" are in place. "What has worked well is to start off with some PC 101 skills that simply speed up the inevitably slow laggard-laptops/desktops … and then gently moving over into Web 2.0 without making the transition too obvious … you'd be surprised how this improves retention."

J. Sebastian Treager, CEO of Razoo, also outlines the factors that constrain nonprofits (resources, risk, passion and priorities), and says that the solution is to create tools that are, "free, easy and meaningful."

Heather Cronk of Pledebank and Seth Rosen of Technovist believe that the answer is actually a change of mindset. Nonprofits need to get over their fear of losing control and adopt a new philosophy of making their constituents the distributors of their message, and their work.

Rosen writes, "The answer to this question is that nonprofits need to take a hard look at what their constituents want, which is increasingly to be acknowledged as a partner in social change and to have their contributions recognized and valued. Once this happens there really isn't a question about adopting the social web, as doing so is a clear necessity."

Please be sure to give our contributors some link love and click through to read their whole post. If somehow I missed your post, please let me know, and direct people to it in the comments below.

The next Net2ThinkTank question will be posted on October 4th and the round-up of posts will be posted on October 11th. If you have a suggestion for a question to be asked of the Net2ThinkTank, post it in the comments of this post or email me at bbravo@techsoup.org.

As Corey Pudhorodsky often signs off his 501c3Cast: "If we keep working together, it will get better."

It's information overwhelm

I strongly believe that we need more basic primers and how-to guides for nontechie people in order for social media to be adopted more readily in the nonprofit sector.

One idea would be a wiki that is regularly updated to show basic steps, intermediate steps, advanced steps etc. Another idea is a PDF booklet--nontechies might be less threatened by a PDF booklet that they can print out and read anywhere or that they can pass around the office.

There is so much information out there, and it's hard to put it all together from the various blogs. Nontechie people need to know where to start.

Need help for NPOs ready to move to 2.0

Getting to the "bottom line" for us and maybe other NPOs (nonprofits) as well . . . where can we get free or low-cost help getting going with 2.0 capability on our websites if we do not have the tech skills in our organization and its current networks? This would be one solution (responding to Britt's question) that seems simple to me, for those NPOs that ARE ready to do this, believe it's important, have goals it can meet, and so on. Is there something -- or someone -- already out there that I just don't know about? Thanks for all the good input on this so far!

suggested question for October 4th

I posted a suggestion in my blog yesterday entitled "Articulating a NetSquared Facebook-Group Strategy and set of objectives".

After all, we already have a functioning N2Y2 group in place on Facebook, so it makes sense that we share a well-understood, commonly embraced vision of how best to put it to work.

Broad Based Question

Thanks for the suggestion, Rich, and for getting us thinking about how to build more community engagement and participation on the site. I think I am going to ask the Net2ThinkTank a question next month that is not specific to NetSquared, but addresses a general nptech issue so that it is appealing to all kinds of folks.

Britt Bravo
Community Builder
NetSquared • A Project of Tech Soup
www.netsquared.org
bbravo@techsoup.org
Skype:bebravo

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