At the Dutch e-collaboration blog, Maaike van Steenhoven has posted the conclusions of her interviews with about 15 development organizations about the introduction of new tools for e-collaboration: http://icollaborate.blogspot.com/2006/11/findings.html

She describes the overall phase Dutch NGOs are in, concerning the implementation of e-collaboration in their work and how they became enthusiastic.  Then she describes the implementation stage of the various new tools that were introduced (ranging from moodle to social bookmarking). How did people start looking for the right tool, how did they approach and convince others and how are they planning for the future? She also presents an overview of the benefits e-collaboration brought to the people who are experimenting with it and the difficulties they encountered in the broadest way.

" The initiators are not necessarily technicians or already experienced with e-collaboration. Overall all they are curious and like to experiment with ICT from a personal interest. They often know their way around the internet and this could be one of the reasons they can so easily see the benefit of sharing over the internet. If you are familiar with the different ways the internet is used, you already have seen the way it could work. If you read blogs, make use of wikipedia and if you need any help on a topic you can go search on Google and often end up at a forum where other people provide your answers, so you can already see the value of sharing knowledge. These people have beliefs about e-collaboration for instance like: ‘It helps in communication with partners’; ‘we have to go that way in order to not get behind’; ‘it would be fun to experiment with the possibilities’; ‘if he (a colleague or a friend) is so enthusiastic there has to be something there.’"

If you want to read the full conclusions go here: http://icollaborate.blogspot.com/2006/11/findings.html