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The opportunity for Mobile Services in the Developing World
Brooke Partridge, Vital Wave Consulting
"Markets reaching saturation...India and China are nearing 70% penetration rate...China mobile is at 45% penetration but is world's largest mobile provider."
Mobile services: Health, Finance, Commerce, Governance, Activism
ex. Kenya: mPesa - peer to peer money transfers
Azerbaijan: 1 million messages sent in support of human rights efforts
Challenges to scale:
legal, regulation & interoperability, priorites, risk, infrastructure, leadership, ecosystem
Strategies to scale
multiple forms of services on a national platform
transition pilot programs to more formal organizations
conduct rigorous ROI analysis
Keep it simple
support development of government regulations
Q&A
There needs to be a viable business model. You can have zero profit for sustainability, but need small profit for growth. Ex. mPesa, never intended to be for-profit, but was so beneficial it turned out to be profitable.
When a social good is impacting a broad number of people. The challenge is getting the ROI analysis. Need to integrate the social impact into the ROI.
Q. Breakdown between smart phones vs. std mobile phones.
A. Most people do not have smart phones, they have low end nokia phones.
Q. In countries where there is phone sharing, what are the strategies
A. Still a nascent area, and there haven't been a lot of answers. movirtua is a company working on this.
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