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I'm not sure there is an answer to my question

Karin,

Maybe it's just, well, a conversation. I just keep wondering about how these tools can facilitate the best in communication -- and how we can use them to communicate not just what we say but what we mean -- and not the worst. I used to think it was about increasing the signal.  You know, the signal vs. noise ratio thing. How can we increase the signal? From my outside perspective, that's alot of what communications professional learn and do: make sure they are producing signal and not noise.  Increasingly, I'm thinking that it's actually about increasing an individuals ability to find their signal.  That everyone's version of valuable information may not be the same and so we need remove the gatekeepers so that people can find their own value information, their own signal.

Marnie Webb
Net2 team

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