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ClickDiagnostics: A Micro-Entrepreneurship Based Model to Transform Healthcare Delivery through Mobile Telemedicine

Challenges Entered: 
ClickDiagnostics enables existing health-worker networks and micro-entrepreneurs to provide advanced medical consultation and to gather health data by connecting them to our global health servers via mobile phones.

ClickDiagnostics addresses two main healthcare issues in developing countries: 1. Access to medical specialists in under-served regions; 2. Collection of real-time data for interventions in areas such as maternal mortality, cancer or AIDS.   

ClickDiagnostics connects health workers on the ground, via mobile phone software, to a central server. This model enables the following essential services:
1. Allow doctors on their own time to provide consultations which can later be relayed to the patient.
2. Gather data and upload the data whenever connectivity is available.
3. Convey automatic warnings or actions to field workers.
 

The back-end network is an open system which enables rapid deployment of any new health-related solution (created by ClickDiagnostics or by a third party) that involves mobile phone-based data gathering/dissemination, efficient communication among health-related stakeholders and distributed, centralized human or machine processing. 

ClickDiagnostics provides governments and NGOs an entire “health eco-system”, an end-to-end service chain, containing the following: 1) mobile phone software and inexpensive medical tools for local health-care agents, 2) web-based interface for remote specialists, 3) backend system for data routing, intelligent analysis, quality control and auto-flagging of health hazards, 4) network of “remote” medical specialists, and 5) service quality control through regular monitoring and supervision. 

By providing the technological eco-system, we enable local clinics and even micro-entrepreneurs to disseminate the model where it is needed most, allowing market forces to determine demand and speed growth throughout the developing world.

In addition:

In the first year of operation, our implementations and on-going initiatives include:

1. Mobile teledermatology for clinics and rural healthworkers to consult with local and international specialists

2. Health screening of women at risk to prevent maternal and infant mortality

3. Large-scale breast cancer screening through deployed government health workers

ClickDiagnostics has teamed up with key global players in the health space such as University of Pennsylvania’s Global Health Program and MIT’s Innovations in International Health to pilot and deploy solutions in developing countries, such as Botswana, Malawi, Egypt, Ghana and Bangladesh. For local-level implementation, ClickDiagnostics has partnered up with NGOs, health ministries and local clinics in these countries. Some of ClickDiagnostics’ operations are being supported by multi-national corporations and trade associations in the telecommunications industry.  

ClickDiagnostics’ potential for growth is immense both in the number of disease areas and in the number of countries that can use our platform. 

Project Details
Project video: 
Project Assessment
Financial support: 
Project has financial support
Sustainability Model: 
Our model is based on the premise that all stakeholders in the service chain should have adequate economic incentives. Our revenues come from fees paid by patient for remote specialist consultation and from NGOs and governments willing to develop a platform for gathering patient information. The sustainability of our model is hinged on being able to provide multiple services using a common platform. Additional funds will be used to assess needs for our services in more developing countries.  In addition: Yes
Expertise needed: 
To get involved in development and enhancement of mobile phone based applications.
To get involved in fundraising and identification of in-country implementation partners to expand to more regions.
To market the services of ClickDiagnostics to governments and NGOs in different countries.
Project goals: 
May 2008: Won MIT 100K Business Plan Competition – Development Track.May 2008: Incorporated.June 2008: Established partnerships with government and local NGOs to pilot service in north Africa.July 2008: Finalized partnership with Telederm/Africa and UPenn-Botswana to implement tele-dermatology service in Malawi, Botswana, and Ghana.Oct 2008: Began partnership with local NGOs to develop maternal mortality risk assessment services and breast-cancer screening service in Bangladesh.Nov 2008: Launched clinic-based mobile teledermatology service pilot in a major city in the developing world.
Identified Obstacles: 
Potential obstacles include establishing relationships with local health organizations such as clinics, hospitals, governmental ministries, NGOs, and local doctors who are needed to implement and provide services using the ClickDiagnostics platform.  Another obstacle is in securing sufficient funds to expand operations in additional regions. 

Location

Botswana

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