Just a very quick post this time to draw your attention to the latest Digital Makeover video in which Danny from SYFAB provides an update on SYFAB's progress over the last month or so.

As reported in a previous post, as a first step in working towards a more immediate and interactive online funding service, Danny from SYFAB set up the Funding News Wordpress blog.  By providing news, comment and background information that is tagged, categorised and searchable, Danny hopes to create a much more useful resource than the old system of adding funding news to the home page.  The new blog also gives service users an opportunity to comment and feedback on the content.

There are plenty of advisory organisations like South Yorkshire Funding Advice Bureau, SYFAB, whose remit is to keep their service users abreast of the latest issues in a particular area. For SYFAB it is news about funding in South Yorkshire, but for other organisations it could be information about equalities in London, or service provision in rural areas. Creating regular digests on these "niche" topics can be an incredibly time-consuming job involving the regular scanning of various news sources to generate content, collate it, prioritise it, and re-purpose it in the appropriate form for the reader.

A slightly different post and video this time, reporting back on a fascinating meeting last week to brainstorm some ideas improve SYFAB's funding service using web based tools. It is amazing what you can come up with in a couple of hours when you get a few heads together.

As mentioned in an earlier post, one of the early initiatives that SYFAB adopted as part of the Digital Makeover project was to set up their website with the Google Analytics.

In the most recent video, Danny Anthrobus describes the process of setting up Analytics on their website, and picks out some of the key insights that SYFAB have gained as a result.  A selection of these:

Whilst SYFAB's digital makeover is moving forward, I thought I would take the opportunity to have a look at some of the clever ways other nonprofit organisations have found to use new technology to refine the way that they are working.

Whilst South Yorkshire Funding Advice Bureau continue with their Digital Makeover, I though I would draw your attention to some research from nfpSynergy about charities use of the Internet. In their annual "Virtual Promise" research for 2007, I was interested to see that:

I am happy to say that things are really starting to progress with the project. The last entry took a look at how South Yorkshire Funding Advice Bureau (SYFAB) provide funding information to their service users and how this could be improved by taking some of this information online. SYFAB are also keen to look at how they can encourage service users to provide some of their own insights to create a more "rounded" information service.