Salesforce.com is a popular cloud computing customer relationship management (CRM) database that’s used by tens of thousands of companies around the globe. Nonprofits are utilizing Salesforce CRM to manage donors, activists, community members, contacts and more. Through the Salesforce.com Foundation product donation program, qualified 501©(3) organizations are able to receive a donation of 10 Salesforce CRM licenses. If you want to learn more, join us for this upcoming free webinar.

Twitter has claimed its place on the short list of communications tools for nonprofits and libraries to consider when designing online strategies. This webinar will survey the Twitter landscape, explaining core concepts, enumerating best practices, and describing the tools and tactics that exist to leverage Twitter’s strengths.

Kami Griffiths will interview Allen Gunn, Executive Director of Aspiration, who will be offering a balanced perspective, assessing both the pros and cons of Twitter and helping you understand how best to use it.

Over the next two days, key influencers from around Britain and around the world are at the National Digital Inclusion Conference organizing and planing for digital inclusion in the UK. You can take part by watching the live video stream and sharing your opinions on Twitter.

Many nonprofits and libraries are using Facebook to interact with their constituencies and reach out to new audiences – but what’s the best way to get your organization started on this hugely popular social networking site?

In this webinar Kami Griffiths will interview social media consultant John Haydon, who will walk through the essential steps to establishing and managing a successful Facebook presence for a nonprofit or library. We will also hear from Gabe O’Neill of Kids Are Heroes, who will share lessons learned from developing their own Facebook page. Get practical how-to information, learn best practices, ask questions, and leave with action items that will help you create an engaging Facebook presence for your organization.

Computers crash, viruses infect, and disasters happen. But they don’t have to affect your ability to continue working if you’re prepared. There are some key things you should know about your computer system and your applications — and things you should do with your data — to ensure that you’re back up in a few hours instead of a few days.   

Kami Griffiths will interview Laura Richardson from Uptime Resources to help you understand how you can get your system back up and running so your staff can continue to do their work as quickly as possible. The discussion will open your eyes to the risks you should be aware of and to the measures that can help prevent data loss.

Don't know your VoIP from your POTS or even what these acronyms mean? Scratching your head on all the phone system options out there? Then this webinar is for you. Join us Thursday February 18 at 11 a.m. Pacific for an informative webinar and forums event to help you avoid the buzz-word marketing and get the real picture on telecommunications. We'll be joined by telecommunications expert and longtime TechSoup star and forums moderator, Chris Shipley of Nutmeg IT and Kevin Lo, Lead Technology Analyst for TechSoup Global. Our hosts will address the various voice communication options (VoIP, PBX hardware, voicemail) available and how these differ.

First for the fun: a new machinima and live mixed video by Drax that features the TechSoup Community team behind the scenes working on the Nonprofit Commons in Second Life! http://www.youtube.com/watch?v=xwAZ1-BstjE

And for the how and why of what we're doing in this community:
The people of TechSoup have been deeply saddened by the recent devastation in Haiti. We have been so inspired and impressed with the many ways folks are using mobile and other technologies to help with disaster relief. Together we have blogged about some of these relief efforts from the great folks at Ushahidi and the Extraordinaries as well as those of our donor partners.

Join TechSoup.org content creators, community leaders, and customer service support on February 11 from 11:00 a.m. to 12:00 noon Pacific for a tour of how your organization can use all that TechSoup has to offer to improve your technology and help reach your mission. TechSoup, a 501(c)(3) nonprofit, is working toward a time when every nonprofit and social benefit organization will have the technology resources and knowledge they need to operate at their full potential.

We’ll walk you through the process of registering and requesting donated and discounted products from more than 35 donor partners like Microsoft and Adobe. We’ll also take you on a virtual tour of other resources in TechSoup’s tech arsenal.

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More and more nonprofits are exploring and finding benefits from using new social media tools like blogs, Facebook, and Twitter in their online communications. But while the tools themselves can be relatively straightforward to learn and adopt, many organizations struggle with how to effectively coordinate messaging and communications across their suite of online channels – from web and email, to blogs and social media, and beyond.

Implementation of web accessibility can seem excessively complicated. In reality, the best accessibility practices dovetail with good overall usability, and are easy to implement via standard tools such as templates and cascading style sheets (CSS). This session will cover topics such as understanding the difference between various accessibility guidelines, avoiding common accessibility errors, when (and when not) to rely on automatic accessibility checkers, and unexpected populations that benefit from accessible websites.

This free webinar is best suited for individuals with some knowledge of HTML coding who are involved with ensuring that their organization's website is accessible.

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