Jesse Salinas is the Director of Technology at the Atlanta, Georgia based Hands on Network, an organization that helps 55 affiliate organizations around the US recruit and manage volunteers. The Network facilitates a staggering number of volunteer projects each year. Integral to their work is a commitment to helping train volunteer managers to maximize the meaning, accessibility and impact of the volunteering experience.
Salinas and the Hands on Network have developed a web based software suite and educational curriculum that their affiliate organizations use to achieve these goals. We talked about the Network's approach to volunteer manager training, the lessons Jesse learned in developing that software suite and the process his organization has developed for training new and non-technical end users.