NetSquared, an initiative of TechSoup.org - CRM

Unlocking the Power of Data - Interview with Steve Wright from the Salesforce.com Foundation

jedsundwall — Thu, 17 Jul 2008 12:36:42 -0400

Steve Wright, Program and Technical Director of the Salesforce.com Foundation talks to us about how social benefit organizations are improving their operations by using Salesforce.com to gather and understand data.

NetSuite Product Donation Program

geilhufe — Fri, 01 Feb 2008 17:10:34 -0500

Hello all! Thought the community might be interested in this donation opportunity (disclosure: I run the philanthropy program at NetSuite)

NetSuite has launched a pilot program to donate NetSuite software and NetSuite employee volunteer assistance to charities and for-profit firms that generate positive social impact. NetSuite (www.netsuite.com/giving) is a public company with over 5,400 customers-- you might have seen NetSuite in the news recently for our Initial Public Offering (IPO) on the New York Stock Exchange (NYSE).

Take NTEN's CRM Satisfaction Survey

Britt Bravo — Fri, 28 Sep 2007 15:25:21 -0400

A little shout out here for our pals at NTEN who are launching their first NTEN Vendor Satisfation Survey to help nonprofits chose the software they need.

They're starting out with a CRM (Constituent Relationship Management) Survey. The survey has 14 questions and will take about 5 - 10 minutes to complete. Survey respondents will receive a free copy of the complete survey results.

For those of you who are saying, what the heck is CRM? Idealware has a good defintion in its article Creating the Relationship-Centric Organization: Nonprofit CRM:

Grassroots.org Toolbox

kwinterbottom — Fri, 06 Apr 2007 15:28:32 -0400

Choosing a platform for networking: an interview with Deborah Elizabeth Finn

marshallkirkpatrick — Tue, 30 May 2006 10:59:42 -0400

Watch this space for more interviews with conference attendees throughout the next two days!

Deborah Elizabeth Finn is a Massachusetts based independent consultant who helps bridge the gap between "distraught technophic social workers" and technology. One of her current projects is consulting with the Massachusetts Council of Human Service Providers on their selection of a CMS/CRM (Content Management System/Customer Relationship Management) system vendor. Deborah is helping the organization make their selection and will then help the chosen vendor and the Council build a solid working relationship.

The Council released a Request for Proposals for the project that was crafted to include key hooks for the Open Source community and descriptions of the module types sought. They are also considering proprietary software if they determine that it best meets their needs.

Deborah hopes that a quality CMS/CRM system for the state's human service providers' association will be a showcase that can help the effort to build a state wide association of all nonprofit organizations generally.

For more information about Deborah's work, you can visit deborah.elizabeth.finn.com.

Civic Space

Paul Treadwell — Tue, 13 Dec 2005 14:43:51 -0500

Project Screenshot

URL

civicspacelabs.org/home/

Project Description

"CivicSpace is a free open-source software platform for grassroots organizing and civic activity. It allows individuals and organizations to build online communities that communicate effectively, act collectively, and coordinate coherently with a network of other related organizations and communities."

CivicSpace has built it's software on top of Drupal, which is an open source content management platform with very well developed categorization abilities and a broad array of modules available to enhance core services. What CivicSpace does is take that core framework and enhance it with some specific capabilites for grassroots organizing. By extending Drupal with a specific class of features the developers have provided an "out of the box" solution for grassroots organizations to deploy a useful and usable site within an hour or so.

Having said that....it helps to have a tech/web person and access to your server. Being a web person with open access to my servers , I cannot give any mileage variances for hosted installs of CivicSpace. I do know that for me to fire up a new install of CivicSpace requires minimal time and effort with pretty immediate rewards.

CivicSpace incorporates blogging,forums, file storage,pools and surveys and a number of other features to spark the process of community egagement online.

My first install of CivicSpace goes back a while and I've watched and upgraded over time, always with a positive improvement in features and stability. That, combined with the highly developed categorization tools build into the Drupal core, encourages me to believe that this software can facilitate online community building and sustain development both on and offline.

Could Google Earth revolutionize (GIS)

michelle shutzer — Thu, 20 Oct 2005 19:35:00 -0400

REPOSTED

From: David Geilhufe
Sent: Monday, October 17, 2005 8:05 AM
To: ctcmembers
Subject: Re: [ctcnet] Could Google Earth revolutionize CTC work?

Another factor for CTC's in leveraging GIS for their work is the
release of CiviCRM. CiviCRM is open source, nonprofit-centric
constituent relationship management (CRM) software. Think of it as
an open source version of Kintera/Convio.

CiviCRM has a nice little google maps integration that could allow a
CTC to easily collect and store their own data and "automagically"