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  • ChipIn - Scalable, Affordable Distributed Fundraising Tools

ChipIn - Scalable, Affordable Distributed Fundraising Tools

Supporting organization:
ChipIn
URL:
www.chipin.com
City:
Honolulu
State/Region:
Hawaii
Country:
USA
Project Vision Statement & Potential Social Impact:

NetSquared Nomination

Summary: ChipIn turns blogs, social networks and Web sites into powerful, distributed fundraising systems, making raising or collecting money more conversational, successful, and fun.

The Rise of Social Media: The meteoric rise of “social media” – blogs, social networks, and interactive Web sites – has made online content creation both simple and widely distributed. The vast majority of social media creators publish primarily because they enjoy it or because they are passionate supporters of a particular cause. The combination of captivating, widely distributed social media and fundraising (aka “social payments”) has created a potent and still largely untapped way for individuals, groups and institutions to collect funds. We are in the early stages. Social media is used every day to raise money for thousands of different causes. Social media empowers “Blogathons” to raise money for charity or political campaigns, musicians to appeal directly to their audiences to underwrite albums and individuals or groups to raise money for schools, clubs, sports teams and special individual causes. Email drives with embedded media components are now part of the normal range of fundraising options for all non-profit organizations.

How ChipIn Taps Into Social Media: ChipIn is a powerful and unique approach to social payments. The heart of the ChipIn service is the “ChipIn widget,” a small application that is easily integrated into social media. Much more than a simple “donate now” button or graphical fundraising “thermometer,” the ChipIn widget is highly customizable and provides real-time updates on the status of fundraising events (such as the amount of money raised and the number of contributors). The widget also includes dynamic options such as contributor comments, multimedia content (video and audio messages), and more. The widget is also unique in that anyone managing a fundraising campaign can create a widget but also allow anyone who downloads that widget to alter it in key ways and localize, customize and personalize an appeal for funds. These features are all available within the ChipIn widget and will require no sophisticated technical expertise to turn on or use. If you can run PowerPoint, you can run ChipIn. It's really that simple.

Viral, Many-to-One, One-to-Many: The ChipIn widget has both “many-to-one” and “one-to-many” capabilities. That is, one widget can display information for many fundraising events, or information for a single fundraising event can be displayed using multiple widgets. This flexibility makes the ChipIn service highly viral. Anyone with a blog, Web site, or social networking page can post a widget to promote his or her own event, or support another cause. Likewise, ChipIn Widgets can be pasted into HTML-based email templates and distributed in that manner. Anyone who sees a ChipIn widget can make it their own by clicking on a "copy this widget" button and cutting and pasting the simple widget call-up code onto their site or into the body of an email message. Larger institutions can also distribute ChipIn widgets that support their cause through affinity groups and stakeholders. The upshot? Institutions large and small, from a town raising money to send a baseball team to the Little League World Series to the a multi-national charity seeking to fund a rescue effort in a war zone, can build a polished appeal and scale that effort up quickly and easily.

Easy to Build, Easy to Track, Easy to Control: Building a ChipIn widget is as easy thanks to a sophisticated tool that translates complex, behind-the-scenes, flash coding into a simple point-and-click widget assembly tool. Widget builders can upload and edit images or inlays for other widgets (Google Video or YouTube clips) without writing a single line of HTML or code. The ChipIn system also includes a sophisticated tracking mechanism that lets a fundraising campaign manager monitor revenue inflows, pageviews/impressions, and IP addresses down to the individual widget level. ChipIn lets campaign managers watch all of this in real time and identify the real fundraising heroes and, ideally, why their messages resonate so well. The tracking tool will also allow the campaign manager to preview widget customizations before they go live and to turn off widget displaying inappropriate content or behaviors. In other words, a fundraiser can use ChipIn to tap the social passions and creativity of the blogosphere without compromising control of the campaign message.

Sustainability (financial) model:

While ChipIn serves non-profits, ChipIn is actually a for-profit organization with a simple revenue model. ChipIn collects a small percentage of each transaction once a campaigns dollar value goes above a certain amount. ChipIn uses PayPal as its payment gateway and piggybacks on all the ease-of-use and security that PayPal has built into its widely accepted online payments system. ChipIn can also be used as a sales vehicle for promotional item sales -- t-shirts, gift cards, CDs, you name it. We believe that we can provide better value than any existing distributed fundraising campaign creation and tracking system, period.

Resource Needs:

So What Will the Netsquared Funding Go Towards?: Although we are a for-profit, ChipIn remains extremely resource constrained. In other words, we don't have enough coders to do what we want to do. The Netsquared award would go to underwrite the development of a connector module that would allow users of Salesforce.com's CRM tools to link ChipIn campaign information into a Web-based CRM tool that is one of the most popular in the non-profit world. For example, with this connector a non-profit would be able to download the names of donors, their email addresses, the amount they donated, and other key information directly into their Salesforce.com accounts. This would, in turn, make it even easier for non-profits to take the sophistication of their fundraising efforts to the next level with thank you notes, email campaigns, phone calls and other mechanisms to further engage donors.

Key Milestones:

1) Identify partner to build the Salesforce.com CRM connector tool. We have already spoken with a highly qualified contractor who is eager to work with us

2) Fund project. This is where Netsquared comes in..Start building. Ideally, we could have a wire model within a month and working code shortly after that. We estimate the project should span no more than three months from inception to completion of code.

3) Test code on Salesforce.com and run beta with select NPOs. The contractor has indicated he can help us find appropriate NPOs to beta-test the connector

4) Release the final product to the public.

 

 

Project Summary:

ChipIn turns blogs, social networks and Web sites into powerful, distributed fundraising systems, making raising or collecting money more conversational, successful, and fun.ChipIn wants to be able to connect its innovative widget managment system to Salesforce.com's CRM product, a highly popular system used gratis by many NPOs. This would enhance the power of our widget fundraising tools by dramatically strengthening the reporting, tracking, and follow-up capabilities of ChipIn's widget management system. In other words, this project could help all NPOs better use data they collect and become more proficcient fundraisers with no added cost and little added technology overhead.

Comments

Very Focused

I like the focus of your project. Having worked with CRM systems I see the value they can provide for a non-proft. Sadly, the implementation costs for many CRM systems is much more than a NPO would ever want to bare. Any plans to hook it up to an Open Source CRM system like SugarCRM? Pumped to see the widget.

unintended consequences

I work at a small, locally-focused nonprofit (a hospice) and I wonder where the nonprofits are going to draw the line on having for-profit companies use their names and their causes ostensibly to raise money, but with a percentage of that money siphoned off to their own profits.

Generally, small nonprofits have gotten the worst of this - they don't have the name recognition or national scope to be a hit on mySpace. I worry that money that would have gone to small, local and effective nonprofits will in effect be siphoned off to large nonprofits and the for-profit entities that raise funds for them. People have only so much money to give - and these widgets direct more of that money to the big players. Is the large national nonprofit the future of charitable work in America?

Good job

I think you make a strong case -- although I am still a little reluctant to have money that would otherwise be going to worthy nonprofits, you do a good job outlining how the grant would specifically aid nonprofits through the SalesForce integration (which would be great to have) rather than just being tacked on to your overall business plan.

I'm sure that even if you don't get the grant, you'll find many willing NPOs looking to work with you. I know we are excited about doing so in the near future (only a lack of development/fundraising staff and strategy has delayed this until now) and I'm sure others will be as well.

--ivan (quixotic1.com/Genocide Intervention Network)

michael gibbons buttons of

michael gibbons

buttons of hope

I like the idea, I like the website clean and straightforward

I am collecting for....

I want to raise...

I need it by....

Good design -- question would be and WE ALL FACE this one -- what are the barriers to entry? what is the clear competitive advantage? technology? relationships? Good luck at N2 -- you obviously have a good idea and one that fits well with the current non-profit mantra -- on line fundraising!

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